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THE TECHNOLOGY
Made to measure the many ways customers move.


Sellavision Network™ server application manages all the endpoints and processes within the call center and onsite system.


Enterprise Class Application and Architecture


The application manages all the activities and processes within the call center and onsite system. Its advanced architecture makes it highly scalable and secure for high volume two-way video chat.

technical Plug in play out of the Box Solution

  • Manages Agent Selection
  • Manages Call Routing
  • Manages Cross-Channel Interfacing
  • Manages Multi-Entity Support, User Profiles and Roles
  • Provides Optional CRM, Order Processing and Invoicing Tools.

technical Built for Security, Usability & Performance

  • HIPPA Compliant
  • Works Seamlessly with Existing Applications like CRM, Order Processing, Account Management, etc.
  • Multi-Thread Application for Feature Richness and Robust Performance
  • Easy to Maintain Configurations, Rules, and User Profiles
  • Automatic Software Updates
  • System Alerts, Usage Analytics, and Reports

technical Availability & Quality Management

  • Monitors Network Connections
  • Monitors End Point Availability
  • Monitors Call Session Activity
  • Manages Session Recordings and Reviews
  • Captures and Reports Customer Feedback
  • Reporting and Analytics for Video Chat Sessions and Agent Performance

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The Overview

The Overview

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The Network

The Network

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The Expertise

The Expertise

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The Creative

The Creative

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The Technology

The Technology

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The Questions

The Questions

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